We do not store any payment details (such as credit or debit card) at all or on this website. All payments are processed by 3rd party providers such as Stripe.
Information we collect when you perform a free or paid search on this website:
We log all requests and store information such as the vehicle registration plate (VRM), Your IP Address, and the time and date the request was made. We do this to combat abuse of our free and paid services. If you are logged in to your account, we also link free searches to your account, this includes your account email ID. We may use data collected for anonymized statistics.
Information we collect when you place an order:
When you place an order, we collect personally identifying information such as:
- Telephone numbers
- Email address
- VRM (Also known as Vehicle Registration Plate)
- When the order was placed (time and date)
Why we collect this information:
To process your order and help prevent fraudulent orders we collect this information.
How is your information used?
We may email you from time to time if you have given us consent to do so prior to placing your order. We also need to store your order information and vehicle registration you bought a report for to process your order.
Sharing your information with 3rd parties
We do not share any personally identifying information unless required to do so by law or to aid any legal investigations regarding stolen goods, vehicles, or property.
If required to do so we may also pass your information onto Experian Ltd if they have an existing finance query regarding a vehicle you are linked to.
We do not sell your information to any other 3rd parties.
Information we when you use account features
We log all free searches made on the website to your member account if you are logged in. We also log any voucher purchases or orders placed in order to make them accessible via the account feature on this website.
How to request your data be deleted or updated:
Request an update or deletion of any data we hold on you by contacting us using the contact page.
How to request a copy of the data we hold on you:
Simply use the contact page on this website to request a copy of all the information we hold on you. We will deal with your request in a timely manner (7 working days but usually sooner).
Deluxe & Free report data sources:
All the free and paid deluxe report data is from 3rd party sources.